Offer serenity. Guarantee excellence. Reinvent luxury.
GRACE is an innovative and exclusive protection model for luxury goods.
Request a demo
OUR PROMISE
Protect.
Support. Retain.
Between innovative solution and exceptional service, let GRACE protect your clients' property from theft around the world, in a few clicks.
An innovative model
An innovative approach for global protection. GRACE offers a unique solution to ensure the peace of mind of your clients.
Cutting-edge technology
Use advanced technology for an exceptional customer experience. GRACE offers cutting-edge technology to optimize loyalty and engagement.
Unique engagement opportunity
Strengthen the bonds with your clients thanks to our innovative model. GRACE offers a unique opportunity to increase customer loyalty.
OUR PROMISE
Protect.
Support. Build Loyalty.
Between innovative solution and exceptional service, let GRACE protect your clients' property from theft around the world, in a few clicks.
An innovative model
An innovative approach for global protection. GRACE offers a unique solution to ensure the peace of mind of your clients.
Cutting-edge technology
Use advanced technology for an exceptional customer experience. GRACE offers cutting-edge technology to optimize loyalty and engagement.
Unique engagement opportunity
Strengthen the bonds with your clients thanks to our innovative model. GRACE offers a unique opportunity to increase customer loyalty.
OUR PROMISE
Protect.
Support. Retain.
Between innovative solution and exceptional service, let GRACE protect your clients' property from theft around the world, in a few clicks.
An innovative model
An innovative approach for global protection. GRACE offers a unique solution to ensure the peace of mind of your clients.
Cutting-edge technology
Use advanced technology for an exceptional customer experience. GRACE offers cutting-edge technology to optimize loyalty and engagement.
Unique engagement opportunity
Strengthen the bonds with your clients thanks to our innovative model. GRACE offers a unique opportunity to increase customer loyalty.
A VIRTUOUS MODEL
Loyalty reimagined
GRACE elevates the art of customer relationships by turning every life challenge into an exceptional opportunity to forge unique connections with your clients.
For the Brand
and the client
For the Brand
and the client
For the Brand
Immediate loyalty
Competitive service that increases customer loyalty and engagement
Exceptional opportunities
Customer reinvestment and new purchase opportunities
Custom platform
A digital platform aligned with your brand's identity and an easy-to-deploy solution for your teams
International coverage
The client is covered against theft or loss of their item anywhere in the world
Seamless experience
Simple and effective, GRACE ensures a 5-star experience that meets the expectations of your clients
Special relationship
The client forms an intimate connection with the brand and feels grateful
Immediate loyalty
International Coverage
Competitive service that increases customer loyalty and engagement
The client is covered against theft or loss of their item anywhere in the world
Exceptional opportunities
Seamless experience
Customer re-engagement and new purchasing opportunities
Simple and effective, GRACE provides a 5-star experience that meets your clients' expectations
Custom platform
Special relationship
Digital platform with house codes and easy solution deployment for your teams
The client creates an intimate connection with the brand and feels grateful
Immediate loyalty
International Coverage
Competitive service that increases customer loyalty and engagement
The client is covered against theft or loss of their item anywhere in the world
Exceptional opportunities
Seamless experience
Customer re-engagement and new purchasing opportunities
Simple and effective, GRACE provides a 5-star experience that meets your clients' expectations
Custom platform
Special relationship
Digital platform with house codes and easy solution deployment for your teams
The client creates an intimate connection with the brand and feels grateful
HOW WE WORK
The journey of serenity
The journey of serenity
Well protected
Your customer acquires one of your pieces, which is protected for free by the brand with the support of GRACE, over a defined period.
Well protected
Your customer acquires one of your pieces, protected for free by the brand with the support of GRACE for 2 years.
Personal space
Your client can log in to their personal space and view all their protected belongings.
Personal space
They can log in to their personal space and see all their protected items.
Immediate report
In case of a incident, the customer makes his declaration in less than 5 minutes on our dedicated platform.
Immediate report
In case of an incident, the client report it in less than 5 minutes on our dedicated platform.
Quick response
Thanks to our advanced technology, we analyze the claim in detail and respond within a few business days.
Thanks to our advanced technology, we analyze the request in detail and respond within a few business days.
Quick response
Thanks to our advanced technology, we analyze the request in detail and respond within 72 business hours.
Replacement of the valuable piece
The customer receives a positive response and can return to the store or your e-commerce website to replace the item with another of equal value.
Request a demo
Request a demo
Success Stories
Success Stories
Success Stories
«Amazing! Thank you for this fast solution and what support! I am grateful that finally brands offer such services, when will the next ones be?»
Aimé L.
«Amazing! Thank you for this fast solution and what support! I am grateful that finally brands offer such services, when will the next ones be?»
Aimé L.
«Grace is as much an innovative solution as an exceptional team behind it, with whom it is easy to work. The implementation has been smooth, the solution is tailored and customized to our processes. Our clients are in good hands!»
Claire Demont
Co-founder of Maison
«Grace is as much an innovative solution as an exceptional team behind it, with whom it is easy to work. The implementation has been smooth, the solution is tailored and customized to our processes. Our clients are in good hands!»
Claire Demont
Co-founder of Maison
«Grace really invented a new way to retain customers! We protect all our collections this way and our customers are delighted with this little extra that proves to them how much they matter to us.»
Juliette Angeletti
Co-founder of Phi 1.618
«Grace really invented a new way to retain customers! We protect all our collections this way and our customers are delighted with this little extra that proves to them how much they matter to us.»
Juliette Angeletti
Co-founder of Phi 1.618
«GRACE has succeeded in creating something as innovative as it is useful for our clients and their well-being. They leave confident, and above all, they come back and become true ambassadors of the House.»
Alexander Benamu
CEO of COPIN
«GRACE has succeeded in creating something as innovative as it is useful for our clients and their well-being. They leave confident, and above all, they come back and become true ambassadors of the House.»
Alexander Benamu
CEO of COPIN
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian brand of high eco-friendly leather goods offers the serenity of finally wearing such bags, with complete freedom.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian brand of high eco-friendly leather goods offers the serenity of finally wearing such bags, with complete freedom.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us confidence
The Parisian brand of eco-responsible high-end leather goods offers the serenity of finally being able to carry such bags, with complete freedom.
Become a partner
Become a partner
Luxury security reimagined.
Luxury security reimagined.
Access an exclusive and secure experience, specially crafted for luxury brands.
Request a demo
Request a demo
Request a demo
GRACE
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