Offer serenity. Guarantee excellence. Reinvent luxury.

GRACE is an innovative and exclusive protection model for luxury goods

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OUR PROMISE

Protect
Support
Build Loyalty

In a new way, GRACE protects your clients' belongings against theft and loss worldwide, enhancing your brand's standing in their eyes

An innovative model

GRACE is the first model that relieves you of the administrative burdens of traditional protections while creating benefits for both you and your clients

Cutting-edge technology

GRACE is built on proprietary technology that enables precise, efficient, and fast operational management, combining technical excellence with luxury standards

Restoring value

GRACE enables you to complement your exceptional products with high-value, excellence-driven services, strengthening customer relationships and enhancing your brand equity.

A VIRTUOUS MODEL

An experience that will be etched in memory

GRACE elevates the art of customer relationships by turning every life challenge into an exceptional opportunity to forge unique connections with your clients

For the Brand

and the client

Profitable peace of mind

By removing barriers to purchasing and wearing luxury products daily, you generate significant additional revenue.

Exceptional loyalty

By delivering such a positive and unforgettable experience, you significantly strengthen customer engagement.

Valuable customer data

Gain access to previously unavailable customer data, including cases of gifting, resale, or distribution through partners.

White gold ring set with diamonds featuring a modern and elegant design.

International coverage

The client is covered against theft or loss of their item anywhere in the world

Seamless experience

Simple and effective, GRACE ensures a 5-star experience that meets the expectations of your clients

Special relationship

The client forms an intimate connection with the brand and feels grateful

HOW WE WORK

The journey of serenity

COPIN mobile interface displaying rose gold earrings

Always protected

Your client purchases one of your items, automatically and complimentary protected by the brand, with the support of GRACE, for a defined period

Transfer of ownership

In case of gifts or resale, your client can log into their personal space and transfer the protection, providing you with new customer data

COPIN x GRACE portal login screen with an artistic visual of a face behind a wet window

COPIN x GRACE mobile interface displaying a yellow gold bracelet with an incident reporting option

Immediate report

In case of an incident, the client report it in less than 5 minutes on our dedicated platform.

Quick response

Thanks to our advanced technology, we analyze the claim in detail and respond within a few business days.

Confirmation of incident report submission on the mobile interface COPIN x GRACE

Yellow gold ring set with diamonds featuring a sophisticated and modern design

A replaced item

The client is invited by the brand to return to the boutique or visit your e-commerce site to replace their item with another of the same value or higher

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Success Stories

"After such a traumatic event, I am deeply grateful to receive such support from the brand and a replacement for my stolen jewelry. I will never forget it. Thank you again!"

Aimé D.

"Carry your Phi Bag with the peace of mind it deserves—a true luxury for our clients who have embraced these bags with even more enthusiasm, strengthening their loyalty to the brand! This is a new standard with significant benefits, backed by an incredible team to work with!"

Juliette Angeletti

Co-founder of Phi 1.618

"GRACE enhances perceived value through a service that resonates with our clients, delivering a more authentic brand promise that deeply strengthens our relationships with them."

Alexander Benamu

CEO of COPIN

Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian eco-friendly haute leather goods house offers the peace of mind to finally carry such bags with complete freedom.