Offer serenity. Guarantee excellence. Reinvent luxury.
GRACE is an innovative and exclusive protection model for luxury goods
OUR PROMISE
Protect
Support
Build Loyalty
In a new way, GRACE protects your clients' belongings against theft and loss worldwide, enhancing your brand's standing in their eyes
An innovative model
GRACE is the first model that relieves you of the administrative burdens of traditional protections while creating benefits for both you and your clients
Cutting-edge technology
GRACE is built on proprietary technology that enables precise, efficient, and fast operational management, combining technical excellence with luxury standards
Restoring value
GRACE enables you to complement your exceptional products with high-value, excellence-driven services, strengthening customer relationships and enhancing your brand equity.
OUR PROMISE
Protect
Support
Build Loyalty
In a new way, GRACE protects your clients' belongings against theft and loss worldwide, enhancing your brand's standing in their eyes
An innovative model
GRACE is the first model that relieves you of the administrative burdens of traditional protections while creating benefits for both you and your clients
Cutting-edge technology
GRACE is built on proprietary technology that enables precise, efficient, and fast operational management, combining technical excellence with luxury standards
Restoring value
GRACE enables you to complement your exceptional products with high-value, excellence-driven services, strengthening customer relationships and enhancing your brand equity.
A VIRTUOUS MODEL
An experience that will be etched in memory
GRACE elevates the art of customer relationships by turning every life challenge into an exceptional opportunity to forge unique connections with your clients
For the Brand
and the client
For the Brand
and the client
For the Brand
Profitable peace of mind
By removing barriers to purchasing and wearing luxury products daily, you generate significant additional revenue.
Exceptional loyalty
By delivering such a positive and unforgettable experience, you significantly strengthen customer engagement.
Valuable customer data
Gain access to previously unavailable customer data, including cases of gifting, resale, or distribution through partners.
International coverage
The client is covered against theft or loss of their item anywhere in the world
Seamless experience
Simple and effective, GRACE ensures a 5-star experience that meets the expectations of your clients
Special relationship
The client forms an intimate connection with the brand and feels grateful
Profitable peace of mind
International Coverage
By removing barriers to purchasing and wearing luxury products daily, you generate significant additional revenue.
The client is covered against theft or loss of their item anywhere in the world
Exceptional loyalty
Seamless experience
By delivering such a positive and unforgettable experience, you significantly strengthen customer engagement.
Seamless and personalized, GRACE delivers a five-star experience that meets both your clients' expectations and your own.
Valuable customer data
Special relationship
Gain access to previously unavailable customer data, including cases of gifting, resale, or distribution through partners.
By being supported in such a personal moment, the client develops deep appreciation and unwavering loyalty to the brand.
Profitable peace of mind
International Coverage
By removing barriers to purchasing and wearing luxury products daily, you generate significant additional revenue.
The client is covered against theft or loss of their item anywhere in the world
Exceptional loyalty
Seamless experience
By delivering such a positive and unforgettable experience, you significantly strengthen customer engagement.
Seamless and personalized, GRACE delivers a five-star experience that meets both your clients' expectations and your own.
Valuable customer data
Special relationship
Gain access to previously unavailable customer data, including cases of gifting, resale, or distribution through partners.
By being supported in such a personal moment, the client develops deep appreciation and unwavering loyalty to the brand.
HOW WE WORK
The journey of serenity
The journey of serenity
Always protected
Your client purchases one of your items, automatically and complimentary protected by the brand, with the support of GRACE, for a defined period
Always protected
Your client purchases one of your items, automatically and complimentary protected by the brand, with the support of GRACE, for a defined period
Transfer of ownership
In case of gifts or resale, your client can log into their personal space and transfer the protection, providing you with new customer data
Transfer of ownership
In case of gifts or resale, your client can log into their personal space and transfer the protection, providing you with new customer data
Immediate report
In case of an incident, the client report it in less than 5 minutes on our dedicated platform.
Immediate report
In case of an incident, the client report it in less than 5 minutes on our dedicated platform.
Quick response
Thanks to our advanced technology, we analyze the claim in detail and respond within a few business days.
Thanks to our advanced technology, we analyze the request in detail and respond within a few business days.
Quick response
Thanks to our advanced technology, we analyze the claim in detail and respond within a few business days.
A replaced item
The client is invited by the brand to return to the boutique or visit your e-commerce site to replace their item with another of the same value or higher
Success Stories
Success Stories
Success Stories
"Messika’s DNA is all about breaking the rules — Serenity is a natural extension of that spirit. It offers a customer experience that truly stands out, with greater meaning and impact."
MESSIKA'S CEO
"Messika’s DNA is all about breaking the rules — Serenity is a natural extension of that spirit. It offers a customer experience that truly stands out, with greater meaning and impact."
MESSIKA'S CEO
"After such a traumatic event, I am deeply grateful to receive such support from the brand and a replacement for my stolen jewelry. I will never forget it. Thank you again!"
Aimé D.
"After such a traumatic event, I am deeply grateful to receive such support from the brand and a replacement for my stolen jewelry. I will never forget it. Thank you again!"
Aimé D.
"Carry your Phi Bag with the peace of mind it deserves—a true luxury for our clients who have embraced these bags with even more enthusiasm, strengthening their loyalty to the brand! This is a new standard with significant benefits, backed by an incredible team to work with!"
Juliette Angeletti
Co-founder of Phi 1.618
"Carry your Phi Bag with the peace of mind it deserves—a true luxury for our clients who have embraced these bags with even more enthusiasm, strengthening their loyalty to the brand! This is a new standard with significant benefits, backed by an incredible team to work with!"
Juliette Angeletti
Co-founder of Phi 1.618
"GRACE enhances perceived value through a service that resonates with our clients, delivering a more authentic brand promise that deeply strengthens our relationships with them."
Alexander Benamu
CEO of COPIN
"GRACE enhances perceived value through a service that resonates with our clients, delivering a more authentic brand promise that deeply strengthens our relationships with them."
Alexander Benamu
CEO of COPIN
They trust us
Rimowa, the first leading house in high-end luggage to protect all its suitcases with the Replacement Service.
They trust us
Messika, the first house to protect its jewelry and fine jewelry pieces, with Messika's Serenity.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian brand of high eco-friendly leather goods offers the serenity of finally wearing such bags, with complete freedom.
They trust us
Rimowa, the first leading house in high-end luggage to protect all its suitcases with the Replacement Service.
They trust us
Messika, the first house to protect its jewelry and fine jewelry pieces, with Messika's Serenity.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian brand of high eco-friendly leather goods offers the serenity of finally wearing such bags, with complete freedom.
They trust us
Rimowa, the first leading luxury luggage brand to protect all its suitcases with the Replacement Service.
They trust us
Messika, the first house to protect its jewelry and fine jewelry pieces, with Messika's Serenity.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian eco-friendly haute leather goods house offers the peace of mind to finally carry such bags with complete freedom.
The new standard of luxury
The new standard of luxury
Unlock an exclusive and authentic customer experience, meticulously crafted for luxury houses.
© Copyright 2025. Privacy Policy
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© Copyright 2025. Privacy Policy
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