Specialist protection for valuables, built into your offer
Brands, retailers, banks and wealth managers: GRACE designs and runs a protection programme against theft, loss and damage for you, offered to your clients or available as an option.
OUR PROMISE
Protect, retain, measure
GRACE lets you easily roll out a protection programme for your clients, designed with our partner insurers and backed by dedicated technology and premium client experience management.
Turnkey technological infrastructure
GRACE deploys a complete infrastructure, designed to integrate easily and securely with your existing journeys and systems, tailored to you.
Premium customer experience management
Once the service is activated, GRACE provides fast, dedicated client support, including claim management and fraud detection
Unique insurance expertise
As specialists in insuring valuables, we design every programme with our partner insurers and use our data to secure the best coverage terms and rates.
OUR PROMISE
Protect, retain, measure
GRACE lets you easily roll out a protection programme for your clients, designed with our partner insurers and backed by dedicated technology and premium client experience management.
Turnkey technological infrastructure
GRACE deploys a complete infrastructure, designed to integrate easily and securely with your existing journeys and systems, tailored to you.
Premium customer experience management
Once the service is activated, GRACE provides fast, dedicated client support, including claim management and fraud detection
Unique insurance expertise
As specialists in insuring valuables, we design every programme with our partner insurers and use our data to secure the best coverage terms and rates.
“For several years now, we have been thinking about how to restore a sense of peace of mind to our clients. The idea was to introduce a unique service that aligns with our philosophy: encouraging women to wear their diamonds every day.”
Jean-Baptiste Sassine and Valérie Messika
CEO Messika, Founder and Artistic Director
A VIRTUOUS MODEL
An experience that will be etched in memory
GRACE elevates the art of client relationships by transforming life’s unexpected moments into meaningful opportunities to build deeper, more authentic, and lasting connections
Two-way benefits
For you
and for your clients
Two-way benefits
For you
Two-way benefits
For you
An offer that stands out
Add specialist protection the market doesn't offer to your product: a strong argument to attract and convert clients.
Stronger loyalty
Every well-handled claim becomes a moment of trust that strengthens the bond between your clients and your brand.
A measurable programme
Dedicated reporting lets you track activation, engagement and claims, and measure the programme's value for your clients.
Protection designed for their valuables
Your clients' valuables are protected against theft, loss and damage, so they can wear them with peace of mind.
Expert support
If something happens, valuables specialists support your clients on your behalf, all the way to resolution.
A seamless experience
From activation to compensation, a simple and fast journey, in your colours or hosted by GRACE.
An offer that stands out
Add specialist protection the market doesn't offer to your product: a strong argument to attract and convert clients.
Stronger loyalty
Every well-handled claim becomes a moment of trust that strengthens the bond between your clients and your brand.
A measurable programme
Dedicated reporting lets you track activation, engagement and claims, and measure the programme's value for your clients.
Protection designed for their valuables
Your clients' valuables are protected against theft, loss and damage, so they can wear them with peace of mind.
Expert support
If something happens, valuables specialists support your clients on your behalf, all the way to resolution.
A seamless experience
From activation to compensation, a simple and fast journey, in your colours or hosted by GRACE.
Two-way benefits
and for your clients
HOW WE WORK
A Customer Journey defined by Serenity
Always protected
Your client buys a piece or joins the programme: their protection activates, offered by you or taken as an option.
Always protected
Your client buys a piece or joins the programme: their protection activates, offered by you or taken as an option.
Claim in minutes
If something happens, the client files a claim in minutes, on a platform in your colours or hosted by GRACE.
Claim in minutes
If something happens, the client files a claim in minutes, on a platform in your colours or hosted by GRACE.
A response in around 5 days
The client receives a response within a few days and is then compensated under the terms of their programme.
A response in around 5 days
The client receives a response within a few days and is then compensated under the terms of their programme.
Fast compensation
Fast compensation
Depending on the programme: replacement, voucher or reimbursement, as quickly as possible.
They trust us
They trust us
They trust us
“The Serenity Service quickly became an obvious choice for Messika. A jewel is meant to be worn, lived in, and loved without fear, we needed to create a simple solution that truly addressed this reality. We named it Serenity, because that is exactly what we wanted to offer our clients.”
Aurélie Darmon
Chief Marketing Officer, Messika
“We live in a complex world. Security has become a real issue, and it’s something that concerns our clients. Serenity helps ease that worry and brings back confidence.”
Alexandre Benamu
CEO COPIN
“The Serenity Service quickly became an obvious choice for Messika. A jewel is meant to be worn, lived in, and loved without fear, we needed to create a simple solution that truly addressed this reality. We named it Serenity, because that is exactly what we wanted to offer our clients.”
Aurélie Darmon
Chief Marketing Officer, Messika
“We live in a complex world. Security has become a real issue, and it’s something that concerns our clients. Serenity helps ease that worry and brings back confidence.”
Alexandre Benamu
CEO COPIN
“The Serenity Service quickly became an obvious choice for Messika. A jewel is meant to be worn, lived in, and loved without fear, we needed to create a simple solution that truly addressed this reality. We named it Serenity, because that is exactly what we wanted to offer our clients.”
Aurélie Darmon
Chief Marketing Officer, Messika
“We live in a complex world. Security has become a real issue, and it’s something that concerns our clients. Serenity helps ease that worry and brings back confidence.”
Alexandre Benamu
CEO COPIN
0.75/10
0.75/10
client satisfaction score
They trust us
Rimowa, the first premium luggage brand to protect all its suitcases with the Replacement Service.
They trust us
Messika, the first brand to protect its jewellery and fine jewellery pieces, with Messika's Serenity.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian eco-responsible haute leather goods brand offers the peace of mind to finally carry such bags with complete freedom.
They trust us
Rimowa, the first premium luggage brand to protect all its suitcases with the Replacement Service.
They trust us
Messika, the first brand to protect its jewellery and fine jewellery pieces, with Messika's Serenity.
Our latest partner
The first Parisian jewelers found serenity by trusting GRACE.
They trust us
The Parisian eco-responsible haute leather goods brand offers the peace of mind to finally carry such bags with complete freedom.
The specialist in protecting valuables.
The specialist in protecting valuables.
Brands, retailers, banks: give your clients the protection the market is missing.
© Copyright 2026. Privacy Policy
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© Copyright 2026. Privacy Policy
EN
© Copyright 2026. Privacy Policy
EN