In this episode, I am honored to welcome Joëlle de Montgolfier, Vice President of Luxury & Retail at Bain & Company, the world-renowned consulting firm!

If you haven’t heard of Joëlle de Montgolfier, she is a major figure at Bain & Company, bringing French expertise to the global stage. A recognized thought leader in luxury, consumer goods, and retail, Joëlle is as brilliant as she is charismatic.

She delivers a fascinating insight into the luxury industry and her career in the demanding world of strategy consulting. A vibrant conversation that, I guarantee, might just make you want to change careers!

A 30-minute best-of version is also available for those who want to focus on the key insights!

What You’ll Discover in This Exclusive Episode:

• Bain & Company: The Art of Strategy ConsultingJoëlle shares her 30-year journey at Bain, where no two days were ever the same. She explains how strategy consulting provides an accelerated training ground for high-level management, offering exposure to diverse industries and complex challenges.

• The Evolution of the Luxury Market: From China to India
  The luxury market is constantly evolving, with different growth dynamics across regions. The U.S. remains the largest market, while China and India present major future opportunities, despite unique challenges.

• Omnichannel in Luxury: A New Era of Consumer BehaviorJoëlle explores the rise of omnichannel retail, where physical and digital shopping experiences intertwine. While online luxury sales continue to grow, she emphasizes that in-store experiences remain crucial for brand inspiration and deep customer engagement.

• Luxury & Technology: The Future of Personalization
  A Bain & Company study for the Comité Colbert highlights the increasing adoption of AI and digital innovations in luxury. These technologies optimize inventory management and enhance customer personalization, shaping the future of luxury retail.

• The Impact of Social Media on Luxury Marketing
  Social media has redefined luxury marketing, blending brand storytelling with influencer collaborations and user-generated content. This shift amplifies desirability and brings luxury brands to a more dynamic and engaged audience.

• The Art of Luxury: Exhibitions & Immersive Experiences
  Joëlle discusses how luxury brands are investing in cultural exhibitions and immersive experiences to enrich their storytelling and create emotional connections with customers, turning luxury into a timeless art form.

Subscribe to Podcast du Luxe, share this episode with your network, and stay updated by following me on Instagram & LinkedIn: https://linktr.ee/loudana