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Head of Product & Design
Paris (on-site, partial remote)
|
Full-time (CDI)
Localisation
Paris (on-site, partial remote)
Contract
Full-time (CDI)
DEPARTMENT
Tech
Experience
5+ years
Benefits
Swile + transport 50%
Languages
Fluent French & English required
Grace builds the technological and operational infrastructure that enables luxury brands to offer integrated post-purchase protection services to their clients.
We operate protection programs across Europe on behalf of leading luxury houses, combining technology, data and insurance expertise to deliver simple and reliable customer experiences.
Grace is a fast-growing company with a strong product and execution culture, where teams work closely across disciplines. We value ownership, clarity, and the ability to translate complex topics into simple, actionable solutions for both partners and end clients. We operate with long sales cycles, high stakes and complex decision-makers, where credibility and trust are key to closing.
We are now structuring our Product division internally and are hiring a Head of Product & Design to take ownership of this domain and build a scalable foundation for our next stage of growth.
The Role
We are hiring a Head of Product & Design to own Grace’s product vision, execution, and quality end-to-end.
This is a hands-on leadership role. You will define what we build, why we build it, and how it feels — while actively driving delivery. Design is not outsourced: design production is fully part of the role.
You will work closely with the founding team and the engineering team to build a coherent, scalable, luxury-grade product.
Responsabilities
Product Strategy & Ownership
Own product vision, roadmap, and prioritization
Translate strategy into clear product bets and outcomes
Balance short-term delivery with long-term platform thinking
Define success metrics and learn continuously from usage and clients
Design & Experience
Own UX, UI, and overall product quality
Lead design production (from discovery to delivery)
Set design principles aligned with luxury standards
Be deeply involved in critical journeys (onboarding, asset registration, services)
Execution & Delivery
Drive discovery, scoping, and delivery with Engineering
Run core product rituals and decision-making
Make clear trade-offs and ensure disciplined execution
Ship products that are useful, well-crafted, and consistent
Profile
5+ years in Product & Design roles
Experience owning complex B2B or B2B2C products
Strong product judgment and execution mindset
High design sensibility and comfort owning design production
Clear communicator, structured thinker, comfortable with ambiguity
Experience in SaaS, platforms, luxury, fintech, insurtech, or data products is a plus
Why join GRACE
At Grace, we value:
Ownership: we take responsibility for outcomes, beyond our scope
Clarity & Speed: real speed comes from focus and alignment
Client Obsession: pride in what we deliver is non-negotiable
Radical Honesty: direct, factual, and constructive communication
Excellence: high standards, discipline, and continuous improvement
Why Join Grace
High ownership role with real impact
Close collaboration with founders and engineering
Premium clients and meaningful product challenges
Long-term ambition with room to grow into a CPO-level role
How to Apply
Send:
Your CV or LinkedIn
A short note on why this role resonates
(Optional) Examples of products you’ve built or led
The new standard of luxury
Unlock an exclusive and authentic customer experience, meticulously crafted for luxury houses.