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Offre d'emploi 1

Paris (hybrid)

|

Full-time

Localisation

Paris (hybrid)

Contrat

Full-time

DÉPARTEMENT

HR

Éxperience

1 - 3 years

Avantages

Swile + transport 50% + health insurance

Langues

Fluent French & English required

As Founder Associate, You’ll work directly with Lou (Co-Founder, Sales & MarkCom) as her strategic and operational right hand.

Your role is transversal: part deal-maker, part operator, part strategist.

You’ll support every stage of our partnerships with Maisons — from prospecting and negotiation to operational deployment and long-term success.

In short: you’ll help close, launch, and grow the world’s most prestigious luxury clients.

Responsabilités

1. Strategy & Business Operations

  • Contribute to the definition and follow-up of strategic plans across Sales, Account Management, and Marketing/Communication.

  • Support the founder in building KPI frameworks, performance dashboards, and operational roadmaps.

  • Structure internal processes to improve efficiency, visibility, and accountability across teams.

  • Participate in the preparation of board and investor materials.

2. Sales & Business Development

  • Prepare and participate in strategic and commercial meetings with luxury Maisons (C-level, Operations, etc.).

  • Build and adapt business cases, pricing models, and negotiation deliverables.

  • Follow up on leads and ensure flawless execution from prospecting to signature.

  • Contribute to the evolution of the Sales Playbook and overall deal process.

3. Project Management & Onboarding

  • Lead the onboarding of new Maisons — from contract signature to go-live.

  • Coordinate cross-functional workstreams (Legal, Tech, Insurance, Client Success, Communication, etc.).

  • Manage timelines, roadmaps, milestones, and client meetings (Kick-offs, SteerCos, Workshops).

  • Ensure a smooth, high-standard experience that reflects the excellence of each Maison.

4. Customer Success & Continuous Improvement

  • Act as a key point of contact post-launch, ensuring satisfaction, performance tracking, and issue resolution.

  • Collect and analyze KPI data (activation rate, client feedback, incidents, usage, etc.).

  • Prepare MBR/QBR meetings and identify upsell or scope-extension opportunities.

  • Coordinate with the product and operations teams to continuously improve the client journey.

5. Marketing & Strategic Communication

  • Support the founder and the team in brand partnerships, press activations, and strategic content (Podcast du Luxe, case studies, etc.).

  • Align the commercial and communication narratives of GRACE for maximum impact.

  • Produce and improve strategic materials: launch decks, product sheets, PR toolkits, template, etc..

Profile

Required

  • 2–3 years of experience in strategy consulting or project management (luxury, tech, insurance, or similar fields).

  • Strong analytical and communication skills; ability to synthesize and structure.

  • Proven ability to manage projects end-to-end and interact with senior stakeholders.

  • Entrepreneurial mindset: proactive, autonomous, flexible, and curious.

  • Perfectly fluent in French and English (oral and written).

  • Demonstrates radial ownership and honesty

Preferred

  • Experience in a fast-paced environment (startup, consulting, or innovation).

  • Sensitivity to luxury codes and high client standards.

  • Interest in tech, innovation, and business strategy.

  • Comfortable presenting to C-level executives and writing in PowerPoint / Notion / Microsoft-Suite.

Pourquoi rejoindre GRACE

  • Work hand-in-hand with the founders on strategic projects shaping the future of luxury.

  • Evolve in a fast-growing environment with direct access to the luxury ecosystem

  • Take ownership from day one on visible projects (launches, events, press, partnerships).

  • Build the foundations of GRACE’s commercial and operational excellence — and grow into the Chief Revenue Officer role in the next 2–3 years.

La nouvelle norme du luxe

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